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Aqualuna Boutique Hotel By Sunrise (Adults Only) Playa del Carmen, Playa del Carmen
1310US$
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Key details
About the Hotel
Av 10 C.14 Col. Centro,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Aqualuna Boutique Hotel By Sunrise is a 3-star adults-only oasis in downtown Playa del Carmen featuring a library, concierge desk, and currency exchange services.
Modern Garden View Rooms
The 12 air-conditioned rooms at Xperience Hotels-Aqualuna Boutique Hotel include minibars, laptop-compatible safes, and desks with garden views. Bathrooms offer rainfall showerheads, bathrobes, and complimentary toiletries.
Nearby Breakfast Service
Guests receive a buffet breakfast at Hotel Hacienda Paradise, located 2 minutes away, serving homemade breads and teas from 7:45 am to 10:45 am.
Essential Guest Services
Aqualuna Boutique Hotel By Sunrise provides complimentary wireless internet in public areas and offers ironing facilities upon request.
Central Beach Location
The hotel sits within walking distance of 28 de Julio Square, with Aquarium Beach 0.1 miles away and Quinta Avenida 0.5 miles away. Airport shuttle service connects to Aeropuerto de Playa del Carmen, 3 miles away.
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Getting around
A guide to all available transportation options
City Center
Playa del Carmen1000 ft
Airports
Aeropuerto de Playa del Carmen (PCM)4600 ft
Cancun (CUN)
34.9
mi
Facilities
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Wi-Fi
Babysitting
Babysitting/Child services
General
Wi-Fi
Safe deposit box
Children
Babysitting/Child services
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Location
Av 10 C.14 Col. Centro,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Av 10 C.14 Col. Centro,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Av. Benito Juárez
Los Fundadores Park
3600 ft
Museums
3D Museum of Wonders
2300 ft
Beach
Kool Beach Club
2300 ft
Beach
Mamita's Beach Club
2600 ft
5ta Avenida
Galeria de Arte 5ta Avenida
2100 ft
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
2600 ft
Zona Arqueologica Playa del Carmen
4400 ft
Avenue With 14 Street 5a Downtown
Corazon de Mexico
3300 ft
Carretera Federal Km 104 Playa de Akumal
Galeria Lamanai
3500 ft
Gallery
Tierra Huichol
3500 ft
Nearby
152 Calle Quinta Avenida
Quinta Avenida
1500 ft
Mall
Quinta Alegria Shopping Mall
200 ft
Museums
Museo Frida Kahlo Playa Del Carmen
1900 ft
Church
Nuestra Senora del Carmen Catholic Church
1900 ft
Night club
Coco Bongo
1400 ft
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
700 ft
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
900 ft
Beach
Playacar
1000 ft
Gallery
Riviera Art Gallery
1100 ft
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
1400 ft
Aquarium
Aquarium Beach
600 ft
5th Avenue 4th and 6th Streets
Sun Jaguar
1900 ft
Gallery
La Galeria de Playa Art Gallery
1900 ft
Avenida entre 24 y 34 calles 5a
Caminarte
1900 ft
Casinos
Grand Riviera Casino
800 ft
Shopping Area
Plaza Calle Corazon
500 ft
Night club
Salon Salsanera
400 ft
Night club
Mandala Playa del Carmen
800 ft
Shopping Area
Plaza Las Americas
900 ft
Night club
Blue Parrot
1000 ft
Restaurants
Kaxapa Factory
1200 ft
Calle 10 Norte and 15-20 Avenida
Senor Frog's Playa del Carmen
500 ft
Calle Quinta Avenida Calle 22 Norte
Don Sirloin
200 ft
Constitutyentes corner with Avenida 25
Cerveceria Chapultepec
100 ft
Av. 10
Senor Taco
200 ft
Calle 2. Entre 10 y 15 Av. Col. centro Next to Hotel The Fives
La Ceiba Restaurant Buffet
400 ft
Norte entre 5ta y 10 Av. 14 Entre 5ta y 10 Avenida
Scumm Bar
200 ft
Avenida 10 Lote 12 Calle 14 y 14 Bis
Pizza Banana
400 ft
Av. 10 Esquina Con Calle 10 Pizza Banana junto a restaurante La Familia
Enrique Tomas
700 ft
Boulevard Kukulcan Km 1.5 Puerto Cancun Marina Town Center
Reviews and Ratings
Feedback from previous guests about their experience.
80%
enjoyed the hotel and would happily stay again
8.0/10
Great
Rooms
5.0
Location
5.0
Service
5.0
Dining
5.0
Guest reviews
8.0/10
based on 5 reviews
8.2
8.2/10 based on 33 reviews
Daniel
United States of America,
February
2025
7.0/10
I had a disappointing experience overall at Aqualuna Boutique Hotel. Despite looking forward to my stay, the hotel overbooked and did not honor my reservation, sending me to another hotel that fell short in many areas. The atmosphere was noisy and lacked the amenities I had hoped for, which put a damper on my vacation.
Rooms
5.0
The room I received at the alternative hotel was far below my expectations—no mini bar and no elevator made it inconvenient.
Service
5.0
I felt let down by the lack of concierge services at the hotel I was sent to; it made my stay feel rushed and unaccommodating.
Location
5.0
The new hotel's location was noisy and less appealing than I anticipated, which affected my overall enjoyment.
Dining
5.0
I didn't have a chance to experience dining as much as I wanted, but I was disappointed with the limited options at the substitute hotel.
Facilities
5.0
The absence of a garden, and amenities like an elevator, made my stay less comfortable and enjoyable.
Jason
United States of America,
December
2024
6.0/10
I was really looking forward to my stay at Aqualuna Boutique Hotel, but unfortunately, my experience was quite disappointing. They didn't honor my reservation, despite paying for the first night in advance, and sent me to a different hotel that was lacking in many aspects. The location was noisy, and I missed the amenities I expected from a boutique hotel. While the concept seemed nice, the execution left much to be desired. 😕
Rooms
5.0
I ended up in a room that didn't have the amenities I was expecting, like a mini-bar.
Service
5.0
The service I received was subpar, as my reservation was not honored.
Location
5.0
The alternate hotel's location was worse than Aqualuna's, and it was noisy.
Dining
Facilities
5.0
The facilities were lacking; no concierge or elevator made my stay less comfortable.
Nick
United States of America,
November
2024
5.4/10
I had high hopes for Aqualuna Boutique Hotel, but my experience was disappointing, to say the least. Although the hotel has a charming vibe, my reservation wasn't honored, and I was redirected to another, much less desirable hotel. I noticed that I wasn't alone in facing this issue. It's a shame since the location looked lovely on the surface.
Rooms
5.0
I didn't get to stay in Aqualuna, but the other hotel had no minibar and no elevator, which was really inconvenient.
Service
5.0
The service at the alternate hotel fell short; it lacked the personalized touch I was expecting from a boutique hotel.
Location
5.0
The alternate hotel was in a noisy area compared to what I heard about Aqualuna's location, which seemed more serene.
Dining
5.0
I didn’t experience dining at Aqualuna, and the other hotel's offerings were disappointing and lacked variety.
Facilities
5.0
The alternate hotel did not have any gardens or nice communal spaces, which made my stay feel very restricted.
James
United States of America,
November
2024
7.2/10
My experience at Aqualuna Boutique Hotel was quite disappointing. They didn't honor my reservation, which led to me being sent to a different hotel. The new location lacked many amenities, which detracted from my stay. Overall, while the ambiance was appealing, the overbooking issue significantly impacted my visit.
Rooms
5.0
The room I ended up in was underwhelming with no mini bar and basic amenities.
Service
5.0
I felt let down by the service. being rerouted to another hotel without proper support left me feeling frustrated.
Location
5.0
The location of the alternative hotel was noisy and not as enjoyable. This definitely affected my relaxation time.
Dining
5.0
Though I didn't get to enjoy the dining options at Aqualuna, what I expected was globally inspired dishes that never materialized for me.
Facilities
5.0
The facilities at the hotel I was sent to were subpar. there was no garden or elevator, which made my stay less comfortable.
Thomas
United States of America,
November
2024
6.8/10
My stay at Aqualuna Boutique Hotel was quite disappointing as they did not honor my reservation, despite having paid for the first night in advance. Instead, I was sent to another hotel in the Xperience chain, which was in a noisier location and had fewer amenities. This experience left me feeling frustrated and wishing I'd had the opportunity to enjoy the intended boutique atmosphere of Aqualuna.
Rooms
5.0
Unfortunately, I didn't get to experience the rooms directly at Aqualuna as I was relocated to a different hotel.
Service
5.0
I did not receive the level of service I expected when my reservation was changed without proper notice.
Location
5.0
The location of the hotel I was moved to was far from ideal, contributing to an overall negative experience.
Dining
5.0
I didn't get to try dining at Aqualuna, as my stay was diverted elsewhere.
Facilities
5.0
The hotel I was sent to lacked essential facilities like a garden, which would have been nice to relax in.
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